Shipping + Handling
Delivery and Collection Area
Delivery to a postal address
Products purchased on the site are shipped free of charge worldwide.
Notably for security reasons, GREG PIER shall not process any order for which a general delivery address, a P.O. box,
or a Cedex address has been provided.
The Products will be shipped to the delivery address specified when placing your order.
Shipping Costs
Products purchased on the site are delivered free of charge worldwide.
Time Required for Delivery and Collection
The delivery times below are counted from the time of approval of your order by our Customer Service.
Delivery to a postal address
At the beginning of the ordering process, we will provide you with the timeframe required for delivery and the various shipment methods available for the purchased Products and country of delivery. The price of shipping will be due in addition to the price of the purchased Products.
Delivery to France and Monaco
Chronopost Express:
- two (2) business day for all orders placed and validated before 1 p.m. (GMT+1) on a business day.
- three (3) business days for all orders placed and validated after 1 p.m. (GMT+1) on a business day.
Delivery to Corsica Island: three (3) business days following validation of your order.
Delivery to Europe and the United Kingdom
Fedex International Priority :
- three (3) business days for all orders placed and validated before 1 p.m. (GMT+1) on a business day,
- five (5) business days for all orders placed and validated after 1 p.m. (GMT+1) on a business day.
Delivery to the United States of America
Fedex International Priority :
- three (3) business days for all orders placed and validated before 1 p.m. (GMT+1) on a business day,
- five (5) business days for all orders placed and validated after 1 p.m. (GMT+1) on a business day.
Delivery to the rest of the world
Fedex International Priority :
An e-mail confirmation of delivery time will be sent to you after your order.
However, GREG PIER reserves the right to divide your order into several shipments. Your credit or debit card shall then be charged accordingly to correspond to the price of Products actually shipped.
For any questions, please contact our "Customer Service" hyperlink.
Delivery Problems
Any failure to deliver, late delivery, unavailability or delay in availability of your Products in store, exceeding the delivery times stated in Section 8.3 must be reported to our Customer Service as soon as possible. No claims notified to us more than fourteen (14) calendar days from the date of confirmation of your order will be taken into account.
In the event of failure to adhere to the delivery time, you can cancel the order by email or by registered post to the following address:
GREG PIER
SERVICE RETOUR
4, Boulevard de Cimiez
06000 Nice
France
GREG PIER shall be bound to reimburse you the full amount paid, at the latest within fourteen (14) days of the date of the termination of the sale contract. However, if you receive the Product after having exercised this right, you must return it in accordance with the return procedure indicated in Section 10 below.
You must check for any lack of conformity in the Products at the time of delivery and, if any anomalies are found (e.g., open package, damaged goods, etc.), you must handwrite any reservations, if possible on the delivery note, and sign it.
You must then contact the Customer Service by email by clicking on the "Customer Service"hyperlink. If the goods do not conform to your order or you are not satisfied with them, you may return them or ask for an exchange or a refund pursuant to the terms and conditions set forth in section "10. Right of Withdrawal – Returns, Exchanges and Refunds".